Legal
Privacy Policy
Last updated: July 2026
1. Information We Collect
When you submit an enquiry, we collect the details you provide — including your name, email address, WhatsApp number, country, travel dates, group size and message content.
2. How We Use Your Information
We use the information you provide to respond to enquiries, prepare tailored travel proposals, and, where you've opted in, send occasional updates about our tours.
3. Data Storage
Enquiry details are securely stored using Firebase Firestore, a Google Cloud service. We retain enquiry data only for as long as necessary to respond to your request and maintain records.
4. Sharing of Information
We do not sell or rent your personal information. Details may be shared with trusted partners — such as hotels or transport providers — strictly to fulfil a confirmed booking.
5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting hello@goldenpalmceylon.com.
6. Cookies
Our website may use essential cookies to support basic functionality. We do not currently use third-party advertising cookies.
7. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page.